We offer global shipping to serve customers worldwide. Below is key information for your reference:
1. Shipping Coverage
– Deliver to most countries and regions globally (remote areas may have limited service).
2. Delivery Timeframes
Local Delivery: The delivery of Products to local addresses within the territory where the Company operates shall be completed within 2 to 5 business days from the date on which the Order is confirmed and the full payment is received by the Company. Business days here refer to regular working days excluding weekends and statutory public holidays.
International Delivery: For orders shipped to addresses outside the aforesaid territory, the delivery period shall be 3 to 7 business days, calculated from the date of the Order’s dispatch from the Company’s warehouse. This timeframe excludes any delays arising from customs clearance procedures, international transportation disruptions, or force majeure events beyond the Company’s reasonable control. The Company shall make reasonable efforts to ensure timely delivery but shall not be liable for delays caused by factors outside its direct management.
3. Shipping Fees
– Calculated based on your order weight and destination (shown at checkout).
Order Tracking
– After shipment, a tracking number will be sent to your registered email.
– Track your order status via the “Order Tracking” page on our website.
5. Delivery Notes
– Ensure your shipping address is accurate (we are not liable for delays due to incorrect addresses).
– Customs duties/taxes (if applicable) are borne by the recipient (varies by local regulations).
For shipping inquiries, contact us:
– Email: [email protected]
– Phone: +852 5018 6984